Terms & Conditions

Terms & Conditions

Last Updated: August 1, 2025

Welcome to ZINNOO.com, the official online store operated by ZINNOO. By accessing this website or placing an order, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these Terms, please do not use our services.

Eligibility

You must be at least 18 years old or using the site under the supervision of a legal guardian. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion, particularly in cases of legal violations, abusive behavior, or fraudulent activity.

Products and Pricing

We make every effort to ensure the accuracy of product descriptions, images, and pricing. However, due to the nature of handcrafted and natural gemstone products, variations may occur. All prices are listed in EUR (€) and are subject to change without notice.

ZINNOO reserves the right to:

• Modify or discontinue products without prior notice

• Correct errors or inaccuracies in listings

• Limit order quantities for certain products

Order Acceptance and Refusal

Your order constitutes an offer to purchase. ZINNOO reserves the right to accept or reject any order for reasons including, but not limited to:

• Payment authorization failure

• Suspected fraud or misuse

• Inventory shortages or listing errors

• Violations of these Terms

A contract is formed only once we confirm your order via email.

Intellectual Property

All content on this website — including text, graphics, logos, images, product designs, and software — is the exclusive property of ZINNOO or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.

User Conduct

You agree not to use the site for any unlawful, abusive, defamatory, harassing, or infringing activity, or to transmit viruses or malware.

External Links

We may link to third-party services (e.g., payment gateways, social media platforms). ZINNOO is not responsible for their content or privacy practices.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the Hong Kong Special Administrative Region (SAR) and applicable international trade laws. Disputes shall first be resolved amicably. If resolution fails, parties agree to binding arbitration or competent court jurisdiction, depending on the applicable legal framework.