Privacy Policy

Legal & Policy

Last Updated: August 1, 2025

At ZINNOO, we are committed to protecting your privacy and complying with data protection laws worldwide, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and China’s Personal Information Protection Law (PIPL).

Information We Collect

We collect and process the following types of personal data:

Identification Data: Name, email address, phone number, billing/shipping address
Transaction Data: Purchase details, order history
Payment Data: Encrypted credit card or payment information (not stored on our servers)
Technical Data: IP address, browser type, device identifiers, cookies
Marketing Preferences: Subscription settings for newsletters or campaigns

Purpose of Data Collection

We use your data for:

Order processing and delivery
Customer support and service updates
Site performance and security improvements
Personalized recommendations and advertising
Legal compliance and fraud prevention

Legal Basis for Processing

We process your personal data based on:

Contractual necessity (e.g., order fulfillment)
Your explicit consent (e.g., marketing emails)
Legitimate business interests (e.g., fraud prevention)
Legal obligations (e.g., tax reporting)

Data Sharing and Transfers

We do not sell your personal data.

We only share information with trusted third-party service providers, such as:

Payment processors (Stripe, PayPal, Shopify Payments)
Logistics providers
Marketing or analytics partners (e.g., Meta, Google Analytics)

International data transfers are conducted under appropriate safeguards, such as Standard Contractual Clauses (SCCs) or adequacy decisions.

Your Rights

Depending on your location, you have the right to:

Access your personal data
Correct or delete your data
Withdraw consent at any time
Object to data processing or profiling
Request data portability
File a complaint with a data protection authority

You can contact us at [email protected] to exercise your rights.

Data Retention

We retain data only for as long as necessary to fulfill the purposes outlined above or comply with legal requirements.

Cookies & Tracking

We use cookies and tracking technologies to improve user experience and enable analytics. You may manage cookies via your browser settings or opt out via our cookie consent banner.